Hotel Photography Unavailable
Official property photos have not yet been provided.
Sandals Montego Bay
Accessible Property Features at This Hotel
The Sandals Montego Bay offers several property accessibility features including accessible pathways, elevators, beach wheelchairs, accessible restaurants, and service dogs are welcome.
♿ Sandals reservations representatives advised Disability Traveler that guests requiring wheelchair-accessible accommodations should book by telephone. Although the online booking system allows guests to filter for wheelchair-accessible rooms, accessible room arrangements require a priority request submitted directly to the resort. Call 1-888-SANDALS (1-888-726-3257) to speak with a reservations specialist about accessible room features and availability.
Set along a private stretch of white-sand beach just minutes from the airport, Sandals Montego Bay is one of Jamaica’s most well-known all-inclusive resorts, offering a lively atmosphere, multiple dining options, and direct beachfront access throughout much of the property.
Currently undergoing a full “re-imagining” renovation, the resort is scheduled to reopen on December 18, 2026, with updated accommodations and enhanced amenities. While reservations are being accepted, travelers should expect changes to room categories, layouts, and potentially accessibility features once the renovation is complete.
The resort features a variety of room types, including beachfront suites and Butler-level accommodations, along with multiple restaurants, pools, and water-based activities. Its relatively flat beachfront areas and proximity to key resort amenities may be beneficial for some travelers with mobility needs, though accessibility can vary depending on room location and building.
At the time of writing, publicly available accessibility information indicates a limited number of designated accessible rooms, with some inconsistencies between official sources. Travelers with specific accessibility requirements—such as roll-in showers, step-free access, or proximity to the beach—are strongly encouraged to contact the resort directly prior to booking to confirm current room configurations and available features, especially in light of the ongoing renovation.
Accessible Room Features Available at This Hotel
Travelers looking for wheelchair accessible hotels in Montego Bay will find that the Sandals Montego Bay offers accessible room features.
Accessible rooms at the Sandals Montego Bay include features such as roll-in showers, handheld shower heads, lowered beds, and accessible balconies.
Accessible Room Categories
Beachfront Grande Luxe Club Level Junior Suite w/Balcony Tranquility Soaking Tub (GBT)
Beachfront One-Bedroom Butler Suite w/Balcony Tranquility Soaking Tub (OBT)
♿ Sandals reservations representatives advised Disability Traveler that guests requiring wheelchair-accessible accommodations should book by telephone. Although the online booking system allows guests to filter for wheelchair-accessible rooms, accessible room arrangements require a priority request submitted directly to the resort. Call 1-888-SANDALS (1-888-726-3257) to speak with a reservations specialist about accessible room features and availability.
📚 Accessibility Resources
Accessibility Notes & Considerations
- The hotel is currently closed for a full “re-imagining” renovation and is scheduled to reopen on December 18, 2026. Reservations are being accepted for stays after reopening.
- The resort’s accessibility guide appears to contain outdated information, including references to amenities and room details that may no longer be current following the renovation. Travelers should confirm dining accessibility and room features directly with the resort before booking.